In its BTI Client Service A-Team 2012 report, the BTI Consulting Group ranks Faegre & Benson 13th out of the more than 650 law firms serving large and Fortune 1000 companies. This ranking is a move up from last year's 15th position. According to the BTI, the 30 top-ranking firms serve their clients 5 to 15 times better than all other law firms.
BTI's research is based solely on objective, unbiased client feedback. No law firm can buy, self-recommend, self-nominate or influence the outcome. This year's report relies on more than 240 independent, one-on-one interviews with corporate counsel to delineate—by name and rank—precisely how 306 law firms perform along the 17 activities designated by BTI as drivers of superior client relationships.
Within each of the 17 activities, BTI further divides its top picks into "Best of the Best," "Leaders of the Best," and "Honor Roll of the Best." Faegre & Benson earned Leader of the Best status in "Providing Value for the Dollar," "Dealing with Unexpected Changes," and "Innovative Approach."
Corporate counsel interviewed by BTI called Faegre & Benson's service "unsurpassed." "Faegre & Benson has done an incredible job of integrating themselves into our business," respondents said, noting that the firm's lawyers are "incredibly responsive" and "give free consultations in areas where we have needs come up."
Visit BTI's website for more information on this year's rankings.